Comments on: In Times of Crisis http://webiscope.com/2007/08/in-times-of-crisis/ Internet Healthcare Collaboration Thu, 01 Jul 2010 01:56:19 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Thomas Ames http://webiscope.com/2007/08/in-times-of-crisis/comment-page-1/#comment-112 Thomas Ames Fri, 17 Aug 2007 14:29:58 +0000 http://creativity-unleashed.net/webiscope/?p=39#comment-112 I also like that idea, and that's something we would like to attain. But I do wonder how it fits in well with the rest of your Web site (i.e. do you use a vendor CMS? homegrown? etc.). I'd like to speak further about this, as well, if you don't mind. tba9816@bjc.org I also like that idea, and that’s something we would like to attain. But I do wonder how it fits in well with the rest of your Web site (i.e. do you use a vendor CMS? homegrown? etc.). I’d like to speak further about this, as well, if you don’t mind. tba9816@bjc.org

]]> By: Judy Stokes http://webiscope.com/2007/08/in-times-of-crisis/comment-page-1/#comment-111 Judy Stokes Thu, 16 Aug 2007 22:04:16 +0000 http://creativity-unleashed.net/webiscope/?p=39#comment-111 I love your idea of a ready-made disaster page, waiting in the wings. If you can share that, please do. You can reach me at stokesj@sutterhealth.org. Thanks Judy I love your idea of a ready-made disaster page, waiting in the wings. If you can share that, please do. You can reach me at stokesj@sutterhealth.org. Thanks

Judy

]]> By: mcrowe http://webiscope.com/2007/08/in-times-of-crisis/comment-page-1/#comment-110 mcrowe Tue, 14 Aug 2007 18:19:05 +0000 http://creativity-unleashed.net/webiscope/?p=39#comment-110 Bloomington Hospital has an information alert homepage ready to go. We have built it into our CMS system so that I can turn it on with one click if we need it - it replaces our homepage. It has no photos and a very limited menu. I have already put in links to all local media and disaster resources, so they are ready. We have built in pages like, how to find a patient during an emergency, etc. that are only offered through the menus on this page. Most of the page is dedicated to space for text updates/copy relating to whatever we need to quickly post. The process was not too difficult and I am willing to share some of our ideas if anyone wants to connect with me directly. Bloomington Hospital has an information alert homepage ready to go. We have built it into our CMS system so that I can turn it on with one click if we need it – it replaces our homepage. It has no photos and a very limited menu. I have already put in links to all local media and disaster resources, so they are ready. We have built in pages like, how to find a patient during an emergency, etc. that are only offered through the menus on this page. Most of the page is dedicated to space for text updates/copy relating to whatever we need to quickly post.
The process was not too difficult and I am willing to share some of our ideas if anyone wants to connect with me directly.

]]> By: Thomas Ames http://webiscope.com/2007/08/in-times-of-crisis/comment-page-1/#comment-109 Thomas Ames Wed, 08 Aug 2007 16:22:55 +0000 http://creativity-unleashed.net/webiscope/?p=39#comment-109 Chris, that's something that has been brought up in the past here. Because we at Children's are part of a large network based around St. Louis (and Barnes-Jewish Hospital is literally beside us), we were looking into a large scale emergency plan that would essentially take down our regular website and institute an almost entirely HTML-based website (for easy downloading) that would include fact sheets about the emergency, contact numbers, employee information and needs, locations of patients, and we're even looking into the feasibility and legality of posting known names of patients or pictures of patients who cannot be identified. Legalities become much more loose when it's in an emergency situation, but it's still something we would need to consider. This sort of plan might be easy for us, being in a system with rather large hospitals. But I do wonder about the smaller hospitals. I wish this sort of website communication was either state or federally supported, and that way they could manage incoming information from the hospitals themselves. That way all of the information would be in one place instead of, say, a family having to call 5 or 10 different hospitals trying to find their unidentified grandfather. But we all know how likely that sort of a plan is... Just looking for thoughts on what procedures other organizations have and what you would offer during a time of emergency. I'm not convinced a larger plan would "create more chaos" if it is uniformly and clearly implemented. Thoughts? Chris, that’s something that has been brought up in the past here. Because we at Children’s are part of a large network based around St. Louis (and Barnes-Jewish Hospital is literally beside us), we were looking into a large scale emergency plan that would essentially take down our regular website and institute an almost entirely HTML-based website (for easy downloading) that would include fact sheets about the emergency, contact numbers, employee information and needs, locations of patients, and we’re even looking into the feasibility and legality of posting known names of patients or pictures of patients who cannot be identified. Legalities become much more loose when it’s in an emergency situation, but it’s still something we would need to consider.

This sort of plan might be easy for us, being in a system with rather large hospitals. But I do wonder about the smaller hospitals. I wish this sort of website communication was either state or federally supported, and that way they could manage incoming information from the hospitals themselves. That way all of the information would be in one place instead of, say, a family having to call 5 or 10 different hospitals trying to find their unidentified grandfather. But we all know how likely that sort of a plan is…

Just looking for thoughts on what procedures other organizations have and what you would offer during a time of emergency. I’m not convinced a larger plan would “create more chaos” if it is uniformly and clearly implemented.

Thoughts?

]]> By: ChrisS http://webiscope.com/2007/08/in-times-of-crisis/comment-page-1/#comment-108 ChrisS Wed, 08 Aug 2007 15:09:49 +0000 http://creativity-unleashed.net/webiscope/?p=39#comment-108 We have a Crisis Communication Plan in place ... I believe we talked about this after the U. of Michigan tragic plane crash. While, as you say, what we would post would likely be "adequate" for most emergencies, something larger would create more chaos and the Web presence would leave most visitors disappointed. We have contingencies for communicating with families in a larger crisis in our plans, but they don't really include the Web that much. Part of that is for confidentiality reasons. While I can say that I wish we had a better Web plan, I'm not really sure what that would look like, because, in the end, what people will really be interested in "Is my loved one there, and what is the status?" Can we really ever offer that on the Web? Am I missing something? We have a Crisis Communication Plan in place … I believe we talked about this after the U. of Michigan tragic plane crash. While, as you say, what we would post would likely be “adequate” for most emergencies, something larger would create more chaos and the Web presence would leave most visitors disappointed.

We have contingencies for communicating with families in a larger crisis in our plans, but they don’t really include the Web that much. Part of that is for confidentiality reasons. While I can say that I wish we had a better Web plan, I’m not really sure what that would look like, because, in the end, what people will really be interested in “Is my loved one there, and what is the status?” Can we really ever offer that on the Web? Am I missing something?

]]> By: Neal Linkon http://webiscope.com/2007/08/in-times-of-crisis/comment-page-1/#comment-107 Neal Linkon Wed, 08 Aug 2007 14:00:25 +0000 http://creativity-unleashed.net/webiscope/?p=39#comment-107 We're not ready for anything of a large scale, but we're working on it. It's sad that it takes real disasters elsewhere to focus attention on the infrastructure that you don't yet have. We’re not ready for anything of a large scale, but we’re working on it. It’s sad that it takes real disasters elsewhere to focus attention on the infrastructure that you don’t yet have.

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