Comments on: LiveBlog: Incremental Redesign http://webiscope.com/2007/11/liveblog-incremental-redesign/ Internet Healthcare Collaboration Thu, 01 Jul 2010 01:56:19 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Thomas Ames http://webiscope.com/2007/11/liveblog-incremental-redesign/comment-page-1/#comment-202 Thomas Ames Tue, 06 Nov 2007 01:40:25 +0000 http://creativity-unleashed.net/webiscope/?p=67#comment-202 If you're willing to divulge, what were the results of your user testing, Bart? Did you notice any drop whatsoever in the usability of your navigation in terms of the switch between the two designs? Further, did you see an increase in either user confusion or complete drop-off of use from some users when they encountered the switch? If you’re willing to divulge, what were the results of your user testing, Bart? Did you notice any drop whatsoever in the usability of your navigation in terms of the switch between the two designs? Further, did you see an increase in either user confusion or complete drop-off of use from some users when they encountered the switch?

]]> By: Aaron Holbrook http://webiscope.com/2007/11/liveblog-incremental-redesign/comment-page-1/#comment-201 Aaron Holbrook Tue, 06 Nov 2007 01:00:46 +0000 http://creativity-unleashed.net/webiscope/?p=67#comment-201 Yea, exactly - even a little bit of user testing is better than not doing any. Hi Pamela - glad to hear we were able to provide some insight into the different sessions. Hope your user testing goes well! Maybe we'll see you next year :) Yea, exactly – even a little bit of user testing is better than not doing any. Hi Pamela – glad to hear we were able to provide some insight into the different sessions. Hope your user testing goes well!

Maybe we’ll see you next year :)

]]> By: bart http://webiscope.com/2007/11/liveblog-incremental-redesign/comment-page-1/#comment-200 bart Tue, 06 Nov 2007 00:42:37 +0000 http://creativity-unleashed.net/webiscope/?p=67#comment-200 Our freelancer has degrees related to usability, and is expert at running user testing sessions. She also has a big database of potential users for all sorts of targeted testing based on demographics. Anyway - we user test significant changes, and our feeling that even just a little bit of user testing is infinitely better than none. Like we mentioned today, we try to consolidate testing of multiple new features as the same time to save money, too. See you guys at the dinner tonight. Our freelancer has degrees related to usability, and is expert at running user testing sessions. She also has a big database of potential users for all sorts of targeted testing based on demographics.

Anyway – we user test significant changes, and our feeling that even just a little bit of user testing is infinitely better than none. Like we mentioned today, we try to consolidate testing of multiple new features as the same time to save money, too.

See you guys at the dinner tonight.

]]> By: Pamela Landis http://webiscope.com/2007/11/liveblog-incremental-redesign/comment-page-1/#comment-199 Pamela Landis Mon, 05 Nov 2007 20:59:19 +0000 http://creativity-unleashed.net/webiscope/?p=67#comment-199 This is so interesting. One of the reasons I'm not there this year (besides the fact that Vegas absolutely overwhelms me) is that we're doing usability testing this week with patients and potential patients. We've hired http://usabilitysciences.com to conduct the testing for us. This is in addition to the information architecture consultations we had with Nielsen group late last year. I figure I'm going to learn a lot here and radically end up changing our site.... This is so interesting. One of the reasons I’m not there this year (besides the fact that Vegas absolutely overwhelms me) is that we’re doing usability testing this week with patients and potential patients. We’ve hired http://usabilitysciences.com to conduct the testing for us.

This is in addition to the information architecture consultations we had with Nielsen group late last year.

I figure I’m going to learn a lot here and radically end up changing our site….

]]> By: Aaron Holbrook http://webiscope.com/2007/11/liveblog-incremental-redesign/comment-page-1/#comment-198 Aaron Holbrook Mon, 05 Nov 2007 19:20:24 +0000 http://creativity-unleashed.net/webiscope/?p=67#comment-198 They've got a freelancer to do it - I'll ask. They’ve got a freelancer to do it – I’ll ask.

]]> By: Thomas Ames http://webiscope.com/2007/11/liveblog-incremental-redesign/comment-page-1/#comment-197 Thomas Ames Mon, 05 Nov 2007 19:16:34 +0000 http://creativity-unleashed.net/webiscope/?p=67#comment-197 Interesting. That must have taken a lot of manpower and money to do so much user testing. Interesting. That must have taken a lot of manpower and money to do so much user testing.

]]> By: Aaron Holbrook http://webiscope.com/2007/11/liveblog-incremental-redesign/comment-page-1/#comment-196 Aaron Holbrook Mon, 05 Nov 2007 19:14:21 +0000 http://creativity-unleashed.net/webiscope/?p=67#comment-196 They're talking about that right now actually. They did user testing for any of the big changes. Great question though! They’re talking about that right now actually.

They did user testing for any of the big changes. Great question though!

]]> By: Thomas Ames http://webiscope.com/2007/11/liveblog-incremental-redesign/comment-page-1/#comment-195 Thomas Ames Mon, 05 Nov 2007 19:07:47 +0000 http://creativity-unleashed.net/webiscope/?p=67#comment-195 I know I can talk to them later, Aaron, but it might be a good question to ask if they did ongoing usability during their incremental design. A criticism of mine for incremental design is that it confuses the visitors. Did they do any ongoing usability to ensure visitors weren't chronically confused? I know I can talk to them later, Aaron, but it might be a good question to ask if they did ongoing usability during their incremental design. A criticism of mine for incremental design is that it confuses the visitors. Did they do any ongoing usability to ensure visitors weren’t chronically confused?

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